Refund policy
We want you to love your purchase. If you're not completely satisfied, we're here to help.
Return Period
You may return eligible items within 7 days of receiving your order.
Return Conditions
Items must be:
- Unused and unworn
- In their original packaging
- With all tags attached
- Accompanied by proof of purchase
Non-Returnable Items
For hygiene and safety reasons, the following cannot be returned unless defective:
- Opened beauty products
- Cosmetics
- Personal care items
- Gift cards
- Clearance or final sale items
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours with photos of the item and packaging.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
Return Shipping
Unless the item is defective or incorrect, customers are responsible for return shipping costs.
Contact
For return requests:
Email: abeerach2405@gmail.com